Legal &
Privacy.

01. Information Collection

We collect personal information such as your name, contact details, and site-specific technical data. This is gathered through our website forms and during on-site consultations to provide our smart home integration services.

02. Data Usage & Local Storage

Your data is used solely for service delivery and system optimization. In line with our 'Local First' policy, we prioritize processing on your local hardware. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

03. Third-Party Services

To provide full functionality, our systems may integrate with third-party platforms (e.g., Apple Home, Google Home). Use of these services is governed by their respective privacy policies. Hivent is not responsible for the data practices of these external providers.

04. Limitation of Liability

While we implement industry-standard security measures, Hivent provides services 'as is'. We are not liable for any indirect, incidental, or consequential damages arising from system use, network vulnerabilities, or unauthorized access beyond our reasonable control.

05. Australian Privacy Compliance

Hivent complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP). You have the right to access, correct, or request the deletion of your personal data by contacting our privacy officer at support@hivent.com.au.

Disclaimer

All smart home installations are subject to site-specific technical feasibility. Hivent does not guarantee that services will be uninterrupted or error-free. By using our services, you acknowledge that home automation involves inherent risks related to network security and hardware failure.

Privacy Officer:support@hivent.com.au